Introduction To Costa Oil – 10 Minute Oil Change

In this course you will learn Who we are as a company, What our goal is in this business and How we plan to make a difference in the Quick Lube industry.

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Level: Novice

Management (Floor Control, Safety and More)

  This Course will teach you techniques and best practices for managing a Costa Oil Franchise. Here you will find information on Floor Control within your store and also Safety guidelines for your daily operations.

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Level: Novice

In-Store Operations

  This Course you will learn techniques and lessons on how to preform In-Store Operations for your Costa Oil Franchise. • Communicating with your Managers and Techs • Check Accounts • Ordering Inventory • Managing Inventory • Acquiring Fleet Accounts • Running Promotional Ads • Fixing Equipment as needed

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Level: Advanced

Software and Point of Sale Training

  In this course, you will learn how to navigate, resolve issues, or keep track of sales using your Square POS system.

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Marketing, Customer Satisfaction, and Monitoring

in this course we will discuss how to market your business to draw in more customers. We will discuss the different types of marketing you can use, using Google and Facebook to market the Costa Oils brand, and monitoring reviews from customers.

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Bookkeeping, KPI, Hiring and Recruiting

  In this course you will learn about using QuickBooks for all of your book-keeping needs for your franchise as well as what your Key Performance Indicators (KPI) are and how to hone in on them for customer retention. Lastly we will talk about how to recruit for Managers and Technicians at your Costa Oil …

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Risk Management & Compliance

  In this course we will discuss risk management, why it is important, and the different ways of controlling threats to earnings. We will also discuss how to create a program to help you consider the full range of risks your business will face.

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FINAL

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Level: Advanced